Autonomous recovery orchestration
Recover more without losing customer trust.
Galaxy RecoverAI 360 coordinates respectful conversations, customer-created payment promises and verified M-PESA collections—while every decision remains policy-bound, traceable and tenant-isolated.
Borrower-respect controls Tenant-scoped evidence Verified payment truth
RECOVERY COMMAND CENTREPortfolio pulse
DEMO / SANDBOXWhatsApp debt-recovery journeys shown on this site are explicitly DEMO / SANDBOX. Live recovery messaging fails closed under current Meta policy; production uses permitted channels.
Customer-led promises
Exact amount and date, explicitly confirmed
Verified payments
Request, callback, posting and reconciliation stay distinct
Policy-constrained AI
Every consequential action is sourced, checked and audited
From daily eligibility to verified cash
A governed recovery operation that never sleeps.
Human teams set policy and handle protected exceptions. Durable agents coordinate routine recovery work with explicit state, evidence and safe retries.
Select & prioritise
Ledger freshness, consent, suppression and explainable propensity determine the lawful next opportunity.
Verify the customer
A privacy-safe opening and right-party verification protect account information before any disclosure.
Capture customer choice
Customers can pay, partially pay, create an exact promise, disclose hardship or raise a dispute.
Request authorised payment
Exact amount and registered number are repeated before an STK request can be sent.
Verify every transition
Provider callback, collection, core posting and settlement remain separate evidence-backed states.
Audit the outcome
Every agent decision, source, policy, tool call and financial transition is immutable and searchable.
RecoverAI SupportAutomated assistant · DEMO
Respectful by design
Short, clear conversations built around customer agency.
RecoverAI identifies itself honestly, supports English and Kiswahili, asks one question at a time and stops when policy or customer protection requires it.
- No shaming, threats or fabricated urgency
- Hardship, dispute, wrong-number and opt-out protection
- Contact windows and frequency limits on every action
- No manual collector chat console for routine journeys
Customer-created Promise to Pay
A promise only exists after the customer says exactly yes.
No employee can create, change, backdate or mark a promise kept. The customer controls the amount, date and confirmation.
1Customer proposesKES 28,400 · 24 Aug
2RecoverAI repeatsAmount, date, facility, remaining arrears
3Customer confirms“Yes, I confirm”
4Evidence persistsMessage, conversation, phone, policy, workflow
5Reminders scheduleBefore and on due date
6Payment verifiesFull or partial outcome from provider evidence
Agentic AI + tenant-scoped RAG
Intelligence with boundaries, sources and receipts.
Coordinated agents can reason over approved lender policy and choose allowlisted actions. They cannot alter balances or invent payment status.
pgvector tenant isolationOnly effective, approved knowledge enters retrieval.Typed tool callsStrict schemas, permissions and idempotency precede side effects.Full decision provenanceSource section, version, score, model, policy and correlation retained.Prompt-injection resistanceCustomer and document content remains untrusted data.
RecoverAIExecutive copilot
Which portfolios have the highest broken-promise rate?
Verified payment and reconciliation
Financial truth is a chain of evidence—not a chatbot claim.
A request is never success. A collection is not a posting. A posting is not reconciliation.
1Customer confirmedProvider journey
2STK requestedProvider journey
3Callback verifiedProvider journey
4CollectedFinancial evidence
5Core postedFinancial evidence
6ReconciledFinancial evidence
7ReceiptCustomer proof
Production foundations
Self-hosted, multi-tenant and built for regulated operations.
Deploy on Ubuntu with private Docker networks, Caddy HTTPS, self-hosted Supabase, durable workers, monitoring and encrypted recovery-ready backups.
- PostgreSQL Row-Level Security on every tenant surface
- Least-privilege RBAC and privileged MFA
- Signed/corroborated webhooks, replay protection and idempotency
- Append-only audit evidence and PII-redacted logs
- Emergency stops, circuit breakers and dead-letter queues
- Daily encrypted backups and point-in-time recovery
Self-hosted SupabasePostgreSQL · Auth · Storage · Realtime · pgvectorDurable orchestrationJobs · outbox · retries · idempotency · DLQUbuntu + CaddyPrivate networks · HTTPS · hardened containersOpen integrationsDaraja · lender core · permitted channels · OpenAI
Lender-neutral by architecture
Built for every responsible credit provider.
SACCOsDigital lendersBanksMicrofinanceAsset financeBNPL & credit providers
Galaxy Dynamics Limited
Turn respectful recovery into a verified daily operating system.
Autonomous conversations. Respectful recovery. Verified payments.